| Personal Banking Senior Representative Job Description |
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| The following is a full job description for Personal Banking Senior Representative. Here are the requirements and responsibilities for Personal Banking Senior Representative along with statistics. If after reading this page you determine that Personal Banking Senior Representative is not the position you are looking for, you may want to try one of these similar titles: Personal Banking Representative, Personal Banking Manager, Private Banking Director, Collections Representative III, Personal Trainer, Direct Sales Representative (Banking), Collections Representative I, Direct Sales Representative, Sr. (Banking), Business Banking Manager II |
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| Requirements and Responsibilities For Personal Banking Senior Representative |
| Acts as the customer's go-to banking resource to deliver in-branch services, referrals, and product information, resulting in enhanced satisfaction and broadened customer relationships. Identifies customer needs and uses current knowledge of all bank products and services to explain, promote, and cross-sell products and services. Processes basic branch service transactions and refers customers to the right resource to facilitate other banking requests. Provides research and solutions to account issues, answers to customer inquiries, and education and training on banking self-service technology. Requires a high school diploma. Typically reports to a supervisor. Works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Typically requires 3-5 years of related experience. |
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| Also referred to as: Banking Services Customer Senior Representative, Customer Sales and Service Senior Representative, Personal Banker II |
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| Similar Jobs: Personal Banking Representative, Personal Banking Manager, Private Banking Director, Collections Representative III, Personal Trainer, Direct Sales Representative (Banking), Collections Representative I, Direct Sales Representative, Sr. (Banking), Business Banking Manager II |
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| Level of Education: Personal Banking Senior Representative Salaries with No Diploma, Personal Banking Senior Representative Salaries with a High School Diploma or Technical Certificate, Personal Banking Senior Representative Salaries with an Associate's Degree, Personal Banking Senior Representative Salaries with a Bachelor's Degree, Personal Banking Senior Representative Salaries with a Master's Degree or MBA, Personal Banking Senior Representative Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Financial Services | |
